1. Introduction
Puntoneutral s.r.o. (hereinafter 'we', 'us', or 'our company') with registered office at Hlavná 123, 811 01 Bratislava, Company ID: 12345678, is the data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection. This policy explains how we collect, use, and protect your personal data when using the puntoneutral.com website.
2. What Data We Collect
We collect the following categories of personal data: Identification data (first name, last name) provided during registration or contact; Contact data (email address) for communication with you; Technical data (IP address, browser type, operating system) automatically when visiting the site; Usage data (pages visited, time spent on site) to improve our services.
3. Purpose of Data Processing
We process your personal data for these purposes: Providing educational services and content; Communicating with you regarding your questions and requests; Sending information about new courses and content (only with your consent); Analytics and improving our website; Fulfilling legal obligations under Slovak law.
4. Legal Basis for Processing
Processing of your data is based on: Consent (Article 6(1)(a) GDPR) – for marketing communications; Contract performance (Article 6(1)(b) GDPR) – for service provision; Legitimate interests (Article 6(1)(f) GDPR) – for analytics and service improvement; Legal obligation (Article 6(1)(c) GDPR) – for accounting and tax purposes.
5. Data Retention Period
We retain your personal data only for the period necessary to achieve the processing purpose: Contact data from forms: 2 years from last contact; Registration data: during account existence and 3 years after deletion; Accounting documents: 10 years according to Slovak laws; Analytical data: 26 months.
6. Your Rights
Under GDPR, you have the right to: Access your personal data; Rectify incorrect data; Erase data ('right to be forgotten'); Restrict processing; Data portability; Object to processing; Withdraw consent at any time. You can exercise your rights by emailing info@puntoneutral.com. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.
7. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction, including data encryption, regular security audits, and access only for authorized employees.
8. Data Sharing
We do not share your data with third parties except: IT service providers (hosting, email) bound by data processing agreements; Government authorities if required by law; Analytical tools (anonymized data). We do not transfer your data outside the European Economic Area.
9. Contact
For questions regarding personal data processing, contact us: Puntoneutral s.r.o., Hlavná 123, 811 01 Bratislava, Email: info@puntoneutral.com